Can I send back an item?

Yes, within 14 days (counting from day stamp of your shipper/postal agency) you may return, undamaged and unused product(s), at you own expense and get your money back.

You can sent your return order to:

Nacotrade
Storeroom location: ‘Da Vinci Bedrijvenhuis’
Nieuwpoortkade 2A
1055RX Amsterdam
The Netherlands

Please include a copy of the invoice or a handwritten note with the order number and your name in the package.

As soon as we have received your return you will get further notice regarding the refunding.

Please take also note of our Returns & Exchange policy